Network Access Pre-Event
Prior to your event you need to test your access to Team Activities Game Platform to make sure your Firewall and security are not blocking access to the platform. Test Access Please click on the link and create and join a team, move through the onboarding to the game itself and make sure you can click on the questions and play the game. Test Game Team Activities Game Platform Test If this doesn’t work, you can try the following:Few readersI am having issues with the Loquiz App.
If the app is not working as expected, please follow the below steps: Make sure the device you are using has the minimum system requirements as outlined below. Android Needs to be Android 7 or higher. (Does not work on Huawei phones as these do not have google play services) IOS IOS version 13 or higher for iphones.You will need to be playing on an up to date device with all updates installed. It is extremely important to allow the Loquiz app access to location inforFew readersI need additional help who do I contact?
If you need further support you can contact our support team at support@teamactivities.com and we will reply as soon as possible. Note that our chat and email is monitored Monday - Friday 9.00am - 5.00pm. if you require urgent assistance outside of these hours, you can call +353 (0) 1 475 3313 and choose option 3 for support. Leave a message outlining the issue you're having and a contact number to reach you on, a member of our support team will be in touchFew readersDevice Synchronisation explained
What is device synchronisation? Device synchronisation connects player devices within a team. This allows team members to always see the same question and stay together during the game How device synchronisation works When you join a team, all devices on that team become automatically synchronised. Any player in that team can input and submit an answer. All players need to agree on the answer before submitting. When a player hits next everyone in the team will move on together. It isFew readersMy game link is not working
What to do when the game link doesn't work correctly.Few readersOur devices are not synchronised
The most common reason for devices not synchronising is due to a player joining the wrong team. The first thing to do is to determine which device isn’t synchronised by following the below steps: Ask every player what team number they have on their screen (this should be along the top bar within the game) When you have established which team member has joined the incorrect team, ask that plFew readersI cannot log into my Dashboard?
If you are having trouble logging into your dashboard after you have created an account then you can try reset your password. if that fails, contact support@teamactivities.com who can asisst you further.Few readers