Articles on: Troubleshooting & Support

Device Synchronisation explained

What is device synchronisation?



Device synchronisation connects player devices within a team.
This allows team members to always see the same question and stay together during the game



How device synchronisation works



When you join a team, all devices on that team become automatically synchronised. Any player in that team can input and submit an answer. All players need to agree on the answer before submitting. When a player hits next everyone in the team will move on together. It is a good idea to nominate a team captain who can input answers and have the final vote on any disputes. 


What parts of the game are not synchronised?



Some features of the game are not synchronised. Players can view these features independently from the rest of the team. These include watching videos, zooming in on puzzles, checking the leaderboard, viewing the team's inventory and checking the live update feed.  Players can explore and navigate 360 VR environments independently from the rest of the team. 

If you are having issues with device synchronisation, please check out the following article:

Our devices are not synchronised

Updated on: 07/09/2022

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